Dammit, Jim, I'm a doctor, not a bellboy....
We Americans spend twice as much per capita on health care as folks in other industrialized nations, without enjoying significantly better health outcomes or satisfaction.
Part of the reason for that inefficiency is that our hospitals inflate our bills to hire hotel managers as executives:
Longtime hotel manager Tom Bosch has been named vice president of hospitality services at Avera McKennan Hospital in Sioux Falls.
The 46-year-old Bosch has been general manager at the Holiday Inn City Centre in Sioux Falls for 13 years. He begins his new job on Dec. 12.
David Kapaska, regional president for Avera, says he decided to hire Bosch after visiting the Ritz-Carlton hotel in San Francisco. Kapaska says hotels and hospitals are similar in food service, cleanliness and maintenance ["SD Hospital Hires Hotel Expert as Vice President," AP via KELOLand.com, 2011.11.27].
A hospital is not a hotel. I don't want a room so comfy that I want to stay longer. When I come for a check-up or an appendectomy, I want my money to pay for effective staff, medicine, and healing, not a fluffy pillow or oak paneling.
Now I suppose that if you want a luxury suite at a hospital, you ought to be able to pay a premium for such accommodations. But insurance companies, Medicare, and self-paying consumers ought to be able to choose not to pay for fancy hotel fixin's when they go to the hospital. Hiring a hotel executive to help run a hospital points the further failing fo the for-profit health care system to focus on providing efficient health care.